FAQ

There are 3 modes available in Saarthi device

• Within 2 feet – For using indoors
• Within 4 feet – For using outdoors and
• Within 8 feet – For using in Open areas

When the device is turned on, the initial beeps and vibrations indicate the level of battery charge used. One beep and one vibration indicated 20% battery charge used, two beeps and two vibrations indicate 40% battery used and 3 beeps and 3 vibrations indicate 60% battery charge used.

The Saarthi device comes with a one year warranty, any problem within one year will be resolved by the company.

Yes, the Saarthi device can be attached to any of the 18 different white canes available in India.

Yes, the Saarthi device can be used without attaching it to the white cane in known environments.

Yes, It can be used in rain. We recommend to the user to take care that water doesn’t enter in the device because it is an electronics product.

The device will work for one month (up to 100 hours) on a single full charge.